Episode 113: Chantel Ryan – Getting Legally Healthy In Your Massage Practice
Running a massage business isn’t just about great hands — it’s about solid systems. In this episode, David and Jackie chat with Chantel Ryan from Legally Healthy about how clear policies protect your clients, your reputation, and your calm. Learn which five documents every therapist needs, how to avoid common compliance traps, and why good paperwork is part of good care.
Episode 091: When Nothing Else Works: Kylie Hicks on Trauma, Touch, and Trust
Kylie Hicks is a massage therapist in Mildura who uses touch, trauma, and trust to address chronic pain, bridging the gap between physical therapy and emotional healing.
Episode 084: Beyond Regulation: What We Can Do as Massage Therapists
Regulation isn’t the silver bullet for every challenge in the massage industry—but there are things we can do right now to improve client trust, professional reputation, and industry standards. In this episode of Folding Towels, Jackie and David dive into real-world strategies massage therapists can implement today. From risk management and client communication to industry collaboration and public education, they explore actionable steps to strengthen the profession.
Episode 083: Addressing Safety and Trust in the Massage Industry
The massage industry thrives on trust, but what happens when that trust is broken? Recent events have highlighted the importance of safety, client education, and raising professional standards. In this blog, we explore how therapists and clients can protect themselves, where to report unethical behaviour, and how to create a safer industry for everyone.